Privacy Policy

1. Introduction

NoteSavant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered meeting intelligence platform ("Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Password (stored securely using industry-standard encryption)
• Profile information you choose to provide
• Payment information (processed securely by our payment provider)

2.2 Meeting Content

When you use our recording service, we collect:

• Audio recordings of your meetings
• Transcriptions generated from recordings
• AI-generated summaries and action items
• Chat interactions with Savant Chat

2.3 Calendar Data

If you connect your calendar, we access:

• Meeting titles, times, and durations
• Meeting links (Zoom, Google Meet, Microsoft Teams)
• Participant email addresses (for recording consent notifications)

2.4 Usage Data

We automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited and features used
• Time spent on the Service

3. How We Use Your Information

We use your information to:

• Provide the Service: Record, transcribe, and analyze your meetings
• Improve AI Features: Enhance our transcription and AI capabilities
• Communicate: Send service updates, security alerts, and support messages
• Process Payments: Handle subscription billing and invoicing
• Ensure Security: Detect and prevent fraud and abuse
• Comply with Law: Meet legal obligations and respond to lawful requests

4. AI Processing and Training

We use third-party AI providers (such as OpenAI) to process your content. These providers are contractually obligated to protect your data and not use it for their own purposes.

5. Information Sharing

We share your information only in these circumstances:

5.1 With Your Consent

When you share meetings with team members or external parties, they can access the shared content.

5.2 Service Providers

We work with trusted third parties who help us operate our Service:

• Cloud storage providers
• Payment processors
• AI processing services
• Email service providers
• Analytics services

5.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect rights, safety, and property.

6. Data Security

We implement industry-standard security measures:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Secure password hashing
• Regular security audits and monitoring
• Access controls and authentication
• Employee security training

7. Data Retention

We retain your data according to your subscription plan:

• Active Accounts: Data is retained while your account is active
• Deleted Content: Removed within 30 days of deletion request
• Closed Accounts: Data is deleted within 90 days, unless required by law

You can request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@notesavant.com.

9. International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place, including standard contractual clauses and other legal mechanisms.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use the Service
• Improve performance

You can manage cookie preferences through your browser settings.

11. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@notesavant.com
Support: support@notesavant.com

14. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at dpo@notesavant.com.